Shipping and Payments
We charge a delivery fee of $6.00 for all orders
under $150. The delivery fee covers packaging, shipping and insurance.
For all orders $150 and over, your shipping is FREE of
Your packages are signature required. If you
have a delivery instruction, once you receive your tracking number, click on
the link and add it there.
We aim to dispatch your order within 1-2 days (Monday to
Friday only, excluding public holidays). If we are unexpectedly out of stock,
we will contact you immediately during our operating hours to discuss how you
would like to proceed with your order.
Your Item should be delivered overnight within the North
Island and 48hrs to the South Island. Please note that we cannot guarantee
delivery times, but these are normally 1-3 working days from dispatch.
We use an overnight service via CourierPost. Our couriers
have a traceable service. If a signature is received
from the address, then it is evidence of delivery and fulfilment of your order.
If you have a rural address, a signature is not required for delivery. Please
allow an extra day for your order.
Once dispatched, you will receive a shipping notification
with a tracking number for your order.
If an order is placed during public holidays or periods
where we are closed (as per our hours in ‘contact us’), that order will be dispatched
on the day we reopen for business.
If your order hasn’t arrived after 5 days; please refer to
your shipping notification email to track your order or contact us so we can
trace it for you.
Shipping to Australia
For an order with a volume metric up to 3kg, we charge a flat rate fee of $35 to Australia.
International customers may be required to pay sales tax, duty and/or Customs charges. All Taxes and customs charges are the responsibility of the customer.
We accept Visa / Mastercard / UnionPay / Account2Account / Zip
All prices in the website are in $NZD and include GST
We use Payment Express for payments, no credit card details
are stored on our data system
All transactions are processed in $NZD
You can now pay via Zip, 4 payments over 6 weeks – no interest or fees
Buy as normal
from our website and choose Zip as your payment method at checkout or download the Zip app to create an account.
You must be 18+ and have a NZ debit or credit card and NZ
How it works: Pay 25% today and your goods are shipped
straight away. Then pay 25% for the next 3 fortnights via an automated charge
on the card you loaded.