ico-loc Find Your Local Store:

Customer Service

Our reputation for outstanding customer service is proudly supported by our experienced and friendly staff.
They are committed to upholding the proud family tradition which has guaranteed customer satisfaction since 1945.

We Offer:

Lay by

We require 20% deposit and allow 3 months for completion of payment. This does not include sale items.

Alterations 

We use our local tailor at Birkenhead Silver Needles and she can offer a while-you-wait service. 
Address: 130 Hinemoa Street, Birkenhead
Phone: 09 418 0966

Mailing items  

We are happy to offer a mailing service for out of town customers at current postal rates.

Loyalty program 

All customers are invited to join our loyalty scheme when purchasing full price mens/womenswear or sleepwear.  
All purchases are accumulated and when a customer reaches $750 they are entitled to $50 off their next full price purchase.  
The $50 credit will remain on each customer's loyalty account and must be redeemed within two years. After 2 years the credit will expire.
Schoolwear, sportswear and sale items do not qualify for purchases into the loyalty scheme.

Gift Cards

Gift cards available, Minimum value $20. Gift cards are valid for 1 year from date of purchase.